Reference

Our Legal Terms Before You Open an Account

These terms set out how megahoki188 operates this platform, what your rights are as an account holder, and how we handle data and wallet transactions — including those made through DANA, OVO and GoPay.

Account holder rightsDANA, OVO, GoPay policy scopeIndonesia-eligible regions onlyData handling clarityJurisdiction-dependent access
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megahoki188 Our Legal Terms Before You Open an Account
LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

Team online

Live Chat Support

Reach our support team through the live chat tab in your account dashboard. Policy questions, account disputes and wallet verification issues are handled here first.

Email Policy Desk

For formal legal requests — data access, account closure or written policy clarification — send us an email through the contact address shown in your account settings.

Account Help Centre

Our help centre covers common policy scenarios: what happens when a DANA or OVO deposit is disputed, how to update your registered details, and how to request data deletion.

POLICY HANDLING STANDARDS

How We Manage Data, Cookies and Account Security

We handle your account and transaction data with specific retention and access controls. Here is what that looks like in practice across four areas we are often asked about.

Data Retention

We keep your account and transaction records for as long as required by applicable regulation. You can request a summary of what we hold by contacting the policy desk via email.

Cookie Use

Cookies on this platform support session continuity and fraud detection. You can manage cookie preferences through your browser settings, though some platform features require session cookies to work.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, lock your account immediately through the security tab and contact live chat.

Requesting Changes

To update registered details — including your linked DANA, OVO or GoPay wallet — submit a verification request through account settings. Identity checks apply before any wallet change is confirmed.

Common Legal and Account Policy Questions

These are the questions we hear most often about how our legal terms apply to account holders in Indonesia. If yours is not here, our support team can assist through live chat or email.

These terms apply to anyone who opens and uses a megahoki188 account in a region where access is permitted under local law. Eligibility depends on your location and applicable regional regulations.

Yes. Send a written request to our policy email desk, including your registered account details. We will respond with a summary of what data we hold within the timeframe required by applicable rules.

When you close your account, we retain transaction and identity records only as long as regulation requires. Records tied to completed DANA, OVO or GoPay transactions are kept for compliance purposes.

Start with live chat and provide your transaction reference number. Disputes involving DANA, OVO or GoPay also require you to raise the issue directly with the wallet provider alongside your claim here.

Where local Indonesian law or regional regulation applies, it takes precedence over any provision in these terms. We do not claim jurisdiction or make legal-certainty statements that override applicable law.

We notify you through your registered account channel — typically a message visible when you next log in. Continuing to use the platform after the update date means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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